FAQ

Weald Store is a carefully curated collection of homewares and contemporary crafts from British makers.

Discover pure wool blankets, hand-dipped beeswax candles and wheel-thrown ceramics; alongside gifts for every occasion and monthly subscription boxes by post. Every item we have chosen has a story to tell and we would love to share it with you.

If you would like further information on our makers and their processes, take a look at the 'About' tab on each product page. If you have any questions regarding our products not answered on our website, please Contact Us.

Once your order has been placed we will send you a notification via email. Your order will usually leave us within 48 hours. Once your order has been placed we will send you a notification via email. If you need any additional help with placing an order, please Contact Us and we'll be happy to assist.

FREE standard delivery will be applied to all UK orders over £50. Orders usually leave us within 48 hours. Your items will be delivered by Royal Mail 48 and can be expected within 2-4 business days. For orders under £50, delivery starts at £3.95. Larger or high value orders may be sent by courier using a trackable service.

If you are based outside of the U.K the time taken to reach you will depend on the destination. Please visit our Delivery Information.

We use a range of recycled, recyclable and compostable packaging, so that your order reaches you in perfect condition. We also re-use as much of our suppliers packaging as possible, to reduce waste. Learn more about our packaging.

We offer gifts for every occasion. Choose from our selection of Gift Boxes or alternatively, choose your own items and add the Gift Boxing Service to your basket before checking out. We can send your gift directly to your recipient and you will be given the option to add your gift message during checkout, which we will hand-write onto a tag to accompany your gift. We will not include any financial information with the parcel.

A layer of compostable packing chips and zig zag kraft paper will protect your items. A green cotton bow secures the box and your gift message is attached. Gift boxes are packed inside of an outer cardboard box, to ensure your gift arrives safely and is a joy to open.

Returning or exchanging an item is very simple, please visit our Returns & Exchanges page for more information.

We think it's important to give something back, so at the end of each year, we will donate a percentage of our profits to a different charity.

We would like you, our customers, to be involved in selecting the charity we donate to at the end of next year.

If you sign up to our newsletter we will be in touch at that time to present you with a range of charitable causes for you to choose from. The most popular cause will receive next year's donation.

We have recently updated our Privacy Policy, which can be viewed in full here.

All content on this Site is protected under the Copyright, Designs and Patents Act 1988 and is Copyright © Weald Store. All rights are reserved. Reproduction and/or transmission of any content, by any means, without the express permission of the owner is prohibited by law.